I gotta say, I got a bang for my buck at Oriental Ginza Hotel in Shenzhen. The room was top-notch, spacious and had an amazing view. The location was spot-on with easy access to CBD and a beautiful park nearby. The staff was super helpful and even upgraded us upon arrival.

The breakfast offerings could use some improvement, but overall, our stay was great.

Food was excellent!

Staff need a trainig in solving customer issues. We were re-directed 3 times for such a simple problem like getting an AC adapter :)

terrible food at cafe, poor ventilation, small indoor swimming pool, old tv, small bathing room

I recently stayed at a hotel in Shenzhen and had a great experience. The staff at Oriental Ginza Hotel were genuinely good, especially the lower-level employees like the cleaners and waitresses. They were always willing to offer assistance, even going as far as making phone calls for us when they saw us in need. The location of the hotel was also very convenient, with the subway station just steps away and plenty of food options nearby. The room was clean and comfortable, and we even received an upgrade and a birthday surprise. The staff went above and beyond to understand our needs and provide excellent service. it was a great value for money experience.

No issues. 👍

Everything was nice. Not in city centre and need take taxi for go everywhere but close to the fair

This was our second stay here. It's a very good and comfortable hotel. It's not cheap but it's very nice and worth the money. My girlfriend loves it because of the breakfasts (endless help yourself, and very good quality) and the bed (very comfortable). I agree with her.

The breakfast was amazing, with a wide variety of delicious choices for both English and Chinese cuisines. The evening lounge offered free drinks and canapés, which was a great perk. The location of the hotel is also convenient, with the subway just a 3-minute walk away.

Felt like a true getaway, no complaints.

I didn't like to staff. They were not helpful and a bit arrogant.

big room, nice view. We ask for a non somoking room and the reception give us a another room, the second was better.

carpet in the room is terrible, so durty.

This hotel has a great location near the metro station, just a short walk away. The rooms are clean and spacious, perfect for my family of four. I also appreciated the hotel facilities, especially the breakfast and the friendly staff.

All was good.

The best I like is lobby, thats only thing I was like when I come to hotel

Stuff are very welcome to you but they are not understand basic english, I have got a room with 1 meter wide window faced to another building which is about 10 meters away, during the day time I should use lights. When I try to explain this to stuff, they just simple dont speak in english. Room are small, the bathroom are old and have to repair. Honestly this is worst 5 star hotel I ever stay. Shenzhen have much more options for much less money

Good breakfast and close to MTR station.

We stayed at a hotel near a train station, which is super convenient. The public transit system here is great, so it's easy to get around without a car. Plus, the hotel is located right near the hotel, so we never had to worry about transportation. The room we stayed in was clean and the bathroom was well-maintained. We even got a great view of the ocean! , the service was friendly and attentive. We appreciated how they kept our non-smoking room smelling fresh.

The breakfast selection at the hotel wasn't great. While the reviews say it was delicious, we found the options to be limited and the wait to be very long.

Hotel Staff was pathetic, I had to wait for half an hour, outside my room because the key wasn't working. They opened the room and didn't gave me the key.

the room was spacious with a nice view, very near from the them park and tourists attractions

the staff were not fluent in English, it was a little bit difficult to communicate with them