Grand Mercure Oriental Ginza Hotel - Shenzhen

Zhuzilin, Shennan Boulevard, Shenzhen, China, 518040  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Mercure Oriental Ginza Hotel - Shenzhen

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

A la carte restaurant

Cafe

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Verified Reviews:

  • Air conditioning didn't work - Happy hour in the executive lounge
  • Close to a metro station - Nicely decorated - Big fridge
  • Poor service - View is good - Bed is so big
  • Cable tv in the rooms - Hotel shuttle - Good value
  • Clean bathrooms - Free internet - Staff were attentive

Overview

Offering 481 rooms with a delightful view over the mountain, Grand Mercure Oriental Ginza Hotel boasts good positioning in 30 minutes walking distance from Splendid China Folk Village. Since 2004 the hotel has been hosting guests in a 25-story traditional building.

The venue is 3.8 km away from COCO Park. There are restaurants, cafés and a concert hall in the area.

This superior property offers proximity to parks and gardens.

A 10-minute walk will take you to Zhuzilin subway station. 30 minutes by car from Shenzhen airport.

Rooms

En-suite rooms feature climate control, a safe, television, a kitchenette and a closet. They come with an electric kettle, a dishwasher and a fridge as well as bathrooms with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

A buffet breakfast is offered at the dining area. Dishes of authentic cuisine are served in the indoor restaurant. Guests can unwind in the Elegant Lobby bar with a favourite drink. The venue is set next to a metro station and 200 meters from Lao Fang Zi with a broad selection of dishes.

A full breakfast is served at affordable prices. 

Services

Grand Mercure Oriental Ginza Hotel provides secretarial services, a meeting room and a business corner along with medical service, wedding services and housekeeping.

Relax

Grand Mercure Oriental Ginza Hotel delights guests with a spa center, a steam room and a sauna. The hotel offers a gym and a fitness center available on site.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   25.  Number of rooms:   481.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor heated swimming pool
  • Live entertainment
  • Night club
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Sauna
  • Steam room
  • Massage

Room view

  • City view
  • Bay view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Separate bedroom
  • Sitting area
  • Rooftop terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 12 years
Existing bedding FREE
Extra bed CNY 287.50
Children above
12 years or adults
Extra bed CNY 287.50
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Grand Mercure Oriental Ginza Hotel - Shenzhen Shenzhen location
Show big map »

Hotel Address:

Zhuzilin, Shennan Boulevard, Shenzhen, China, 518040

Get directions
City Center
  • Shenzhen
    3.0 mi
Airports
Train Stations
  • Lok Ma Chau Station
    3.7 mi
Underground stations
  • Zhuzilin Station
    700 ft
  • Chegongmiao Metro Station
    5000 ft
  • Bus stop
    7.4 mi
Ski areas
  • Alps Bingxue Shijie
    2.5 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    25
  • Number of rooms:
    481

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedShenzhenGrand Mercure Oriental Ginza

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in China

Use Badge

Rooms and availability

Grand Mercure Oriental Ginza photos Room
Executive Twin Room Executive Lounge Access
  • Room size:

    380 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Room comes with a minibar, free toiletries and hairdryers. Rooms are located on 21st to 25th floors. Room rate includes: - Buffet breakfast at Executive Lounge - Free canapés and soft drink at Executive Lounge (18:00--20:00) - Daily free laundry for one shirt - Free use of Executive Floor’s Meeting Room for 2 hours per stay (advance reservation is required) - International magazines and newspapers available at Executive Lounge

Grand Mercure Oriental Ginza photos Exterior Hotel information
Deluxe Twin Room
  • Room size:

    500 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 King-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
Room Description:

Featuring views of the bay, this room comes with 2 double beds, able to accommodate 4 adults at maximum. Some room comes with a kitchenette with cooktop. Please specify in Special Request box if a room with kitchenette is preferred, and it will be arranged subject to availability.

Grand Mercure Oriental Ginza photos Room
Superior Twin Room
  • Room size:

    380 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
Room Description:

Features views of Shenzhen International Garden and Flower Expo Park.

Grand Mercure Oriental Ginza photos Room
Superior Double or Twin Room 2 2 dinners
  • Room size:

    335 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
Room Description:

This twin/double room has a bathrobe, cable TV and air conditioning.

Grand Mercure Oriental Ginza photos Room
Deluxe Double or Twin Room 2 2 dinners
City view
  • Room size:

    500 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
Room Description:

This twin/double room features a seating area, bathrobe and air conditioning.

Grand Mercure Oriental Ginza photos Room
Executive Double or Twin Room 2 2 dinners
  • Room size:

    380 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This twin/double room has a minibar, seating area and electric kettle.

Grand Mercure Oriental Ginza photos Room
Suite Room 2 2 dinners
Lake view
  • Room size:

    810 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This suite features a seating area, electric kettle and cable TV.

Grand Mercure Oriental Ginza photos Room
Deluxe Double Room
City view
  • Room size:

    500 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
Room Description:

Features views of the bay. Some room comes with a kitchenette with cooktop. Please specify in Special Request box if a room with kitchenette is preferred, and it will be arranged subject to availability.

Grand Mercure Oriental Ginza photos Room
Deluxe Bay View Suite Executive Lounge Access
Lake view
  • Room size:

    810 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Offering city views, suite features a living room and a bedroom. It also comes with a flat-screen TV, a refrigerator and an electric kettle. Room rate includes: - Buffet breakfast at Executive Lounge - Free canapés and soft drink at Executive Lounge (18:00--20:00) - Daily free laundry for one shirt - Free use of Executive Floor’s Meeting Room for 2 hours per stay (advance reservation is required) - International magazines and newspapers available at Executive Lounge

Grand Mercure Oriental Ginza photos Room
Executive Double Room Executive Lounge Access
City view
  • Room size:

    335 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
Room Description:

Offers Executive Floor privileges and views of the mountain. Room rate includes: - Buffet breakfast at Executive Lounge - Free canapés and soft drink at Executive Lounge (18:00--20:00) - Daily free laundry for one shirt - Free use of Executive Floor’s Meeting Room for 2 hours per stay (advance reservation is required) - International magazines and newspapers available at Executive Lounge

Grand Mercure Oriental Ginza photos Room
Superior Double Room
  • Room size:

    335 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Refrigerator
  • Media:Satellite TV
Room Description:

Features views of Shenzhen International Garden and Flower Expo Park.

Grand Mercure Oriental Ginza Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Splendid China Folk Village1.6 mi
  • Happy Valley Theme Park Shenzhen2.1 mi
  • Window of the World2.7 mi

Popular areas

  • City Center2.9 mi

Places of interest

  • Yitian Holiday Plaza2.4 mi
  • Window of the World Alps Ice and Snow World2.5 mi
  • Shenzhen City Hall2.7 mi
  • Shenzhen Concert Hall2.9 mi
  • Shenzhen Yijing Central Walk3.0 mi

Convention centers

  • Shenzhen Center2.7 mi
  • Shenzhen Convention & Exhibition Centre3.0 mi

Shopping areas

  • COCO Park2.4 mi
  • COCO Park2.4 mi

Monuments and Landmarks

  • Shenzhen City Hall2.7 mi
  • Shenzhen Civic Center3.0 mi

Museums

  • He Xiangning Art Museum1.9 mi

Parks

  • Shenzhen Garden and Flower Expo Park3700 ft
  • Lotus Flower Mountain Park3.0 mi

Underground stations

  • Zhuzilin Station400 ft
  • Chegongmiao Metro Station4600 ft
  • Qiaocheng East Station1.1 mi
  • Xiangmihu Station1.6 mi
  • Overseas Chinese Town Station1.7 mi
  • Window of the World Station2.4 mi
  • Shopping Park Station2.7 mi
  • Baishizhou Station2.9 mi
  • Convention & Exhibition Center Station3.0 mi

Local attractions

  • Shenzhen Water Park1.2 mi
    West Section of Shennan Avenue, Luohu District, Shenzhen
  • Happy Valley of Shenzhen2.1 mi
    Overseas Chinese Town, Nan Shan District, Shenzhen
  • China Folk Culture Village2.0 mi
    Overseas Chinese City, Shennan Avenue, Nanshan District, Shenzhen
  • Splendid China Park1.5 mi
    Overseas Chinese City, Nanshan District, Shenzhen
  • He-Xiangning Art Museum2.0 mi
    Overseas Chinese Town, Nanshan District, Shenzhen

Near the hotel

  • Shenzhen Garden Show Park3600 ft
    Intersection of Shennan Avenue and Qiaocheng East Road, Futian District, Shenzhen
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      25
    • Number of rooms:
      481

    Hotel Awards

    ChineseHOTEL AWARDSHighly RecommendedShenzhenGrand Mercure Oriental Ginza

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in China

    Use Badge

    Hotels nearby
    Cities nearby

    Grand Mercure Oriental Ginza Reviews

    Guest reviews are submitted by our customers after their stay at Grand Mercure Oriental Ginza

    Average guest rating

    7.6out of 10
    Fabulous
    Based on 39 reviews

    Rating by category:

    Location
    7.0
    Rooms
    8.3
    Service
    7.0
    Value
    8.0

    Guest reviews

    • Group of friends
      8.8

      Food was excellent!

      Staff need a trainig in solving customer issues. We were re-directed 3 times for such a simple problem like getting an AC adapter :)

    • Single
      4.6

      terrible food at cafe, poor ventilation, small indoor swimming pool, old tv, small bathing room

    • Couple
      9.6

      This was our second stay here. It's a very good and comfortable hotel. It's not cheap but it's very nice and worth the money. My girlfriend loves it because of the breakfasts (endless help yourself, and very good quality) and the bed (very comfortable). I agree with her.

    • Group of friends
      6.6

      big room, nice view. We ask for a non somoking room and the reception give us a another room, the second was better.

      carpet in the room is terrible, so durty.

    • Single
      7.4

      Everything was nice. Not in city centre and need take taxi for go everywhere but close to the fair

    • Single
      5.8

      I didn't like to staff. They were not helpful and a bit arrogant.

    • Couple
      3.8

      The best I like is lobby, thats only thing I was like when I come to hotel

      Stuff are very welcome to you but they are not understand basic english, I have got a room with 1 meter wide window faced to another building which is about 10 meters away, during the day time I should use lights. When I try to explain this to stuff, they just simple dont speak in english. Room are small, the bathroom are old and have to repair. Honestly this is worst 5 star hotel I ever stay. Shenzhen have much more options for much less money

    • Family with children
      8.8

      Good breakfast and close to MTR station.

    • Family with children
      8.8

      Hotel Staff was pathetic, I had to wait for half an hour, outside my room because the key wasn't working. They opened the room and didn't gave me the key.

    • Older travelers
      9.2

      Excelllent hotel for business or leisure,midway between airport and city but very convenient,also immediately next to subway station,plentyful taxis and eateries close by.

    • Family with children
      6.2

      the room was spacious with a nice view, very near from the them park and tourists attractions

      the staff were not fluent in English, it was a little bit difficult to communicate with them

    • Single
      9.2

      the welcoming and staff

      room is old and lithing in room is bad

    • Couple
      6.6

      Very helpful staff, and comfortable room. Bright lobby and restaurant. City is easily accessible.

      Booked a suite but it was grubby and unclean. Carpets were old,dirty and aircon not very good. Pitiful shower. Also lot of noise from road below. Good selection of food although less than good on flavour. I probably would not stay here again.

    • Single
      7.0

      Rooms are spacious and clean. Staff was very helpful and many of them speak English.

      Food was desapointed according to the price. Internet connexion is very very slow.

    • Family with children
      6.2

      staff is not profeesional

    How to reach hotel

    hotel Grand Mercure Oriental Ginza Hotel - Shenzhen Shenzhen location
    Show big map »

    Hotel Address:

    Zhuzilin, Shennan Boulevard, Shenzhen, China, 518040

    Get directions
    City Center
    • Shenzhen
      3.0 mi
    Airports
    Train Stations
    • Lok Ma Chau Station
      3.7 mi
    Underground stations
    • Zhuzilin Station
      700 ft
    • Chegongmiao Metro Station
      5000 ft
    • Bus stop
      7.4 mi
    Ski areas
    • Alps Bingxue Shijie
      2.5 mi
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      25
    • Number of rooms:
      481

    Hotel Awards

    ChineseHOTEL AWARDSHighly RecommendedShenzhenGrand Mercure Oriental Ginza

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in China

    Use Badge